Customer Support > Phone, Fax and Email

Please call us at (425) 774-5599 to request an appointment or obtain assistance. We are committed to helping you.

Our staff is available to assist you during normal office hours, which are (please note that all times are in the Pacific Time Zone):

Monday	9 am	-	6 pm
Tuesday	11 am	-	8 pm
Wednesday	9 am	-	6 pm
Thursday	9 am	-	3 pm

We conduct our phone consultations as we would an in-person consultation. Patients pay long-distance charges. All telephone appointments are scheduled according to Pacific time. At the time of your scheduled phone consultation, please call us on our direct lines at the following numbers.

The numbers above should be used ONLY at the time of your scheduled phone appointment. Otherwise, call our main number: (425) 774-5599.

If you have an emergency which requires a call back the same day, please tell our receptionist. For after-hours emergencies, check our office voicemail for instructions. If we do not have an on-call doctor, you will be asked to call our cell phone at (425) 422-6984. If you haven’t heard from us in 15 minutes, call our home at (360) 221-8420. If you still can’t reach us, go to your local emergency room. We charge a minimum of $50 for beeper calls.

If it is not convenient to call us, or our hours are not compatible with yours, you are welcome to:

• Fax us at (425) 670-0319
• Email our office staff. You may either email our main office staff or the Northwest Center for Homeopathic Medicine. In either case, our doctors will receive your information within 24 hours.

Customer Support > Book Orders and Internet Issues

If you have a question about an order you've placed click here for Customer Support. Information requests or inquiries related to book orders can be made to our webmaster or by calling (800) 398-1151.